Purpose Statement

The purpose of the PGY1 Community-Based Pharmacy Residency Program is to build upon the Doctor of Pharmacy (Pharm.D.) education and outcomes to develop community-based pharmacist practitioners with patient care, leadership and education skills who are eligible to pursue advanced training opportunities including PGY2 residencies and professional certifications.

Program Description

The residency is designed to develop practitioners with a high level of skills required to manage patient care in the community pharmacy setting. Residents will participate in educational opportunities and experiences allowing the resident to gain expertise as a pharmacy practitioner in the community pharmacy setting. In addition, the resident will gain valuable insight into the management and ownership of a community pharmacy. The PGY-1 Community-Based Pharmacy Residency Program is possible through a partnership with Lewis Drug.

Lewis Drug

 is a regional pharmacy chain based out of Sioux Falls consisting of 62 locations throughout South 啵啵直播秀, Minnesota and Iowa. The company was founded in 1942 on strong patient relationships, community involvement and a family-focused employee environment. Lewis has been designated as the 14th largest pharmacy chain in the United States, with stores ranging in size from the large 70,000-square-foot layout in urban areas to a 1,000-square-foot standalone format in several nonmetro locations. Some pharmacies are located adjacent to provider clinics and grocery stores, and two of their locations are closed-door, long-term care pharmacy locations.

Preceptors

Select each dropdown for more information about each of our preceptors.

Courtney Feist, Pharm.D.

Courtney Feist is a clinical ambulatory care pharmacist in a joint position between Lewis Drug, Sanford Health and the Sanford Health Plan. Her practice is based out of the Sanford 26th and Sycamore Clinic, which is attached to the Lewis Drug Southeast location. She received her Doctor of Pharmacy from South 啵啵直播秀 State University in 2017. Feist completed the SDSU College of Pharmacy and Allied Health Professions/Lewis Drug PGY1 Community-Based Residency Program from 2017 to 2018 and has served as a patient care preceptor since the program moved to Sioux Falls in 2019. She is the recipient of the 2022 Distinguished Young Pharmacist 啵啵直播秀 from the South 啵啵直播秀 Pharmacists Association. Her favorite part about being involved in the residency program is seeing residents evolve over the course of the year into independent practitioners and the variety the program brings to her practice through collaboration with all of the preceptors involved. When she's not working, Feist and her husband Jordan keep busy raising their son and daughter. They enjoy spending time with family and friends and traveling.

Sara Hahn, Pharm.D.
Service, management, orientation and focused learning.
 
Sara Hahn is the chief pharmacist at Lewis Drug Southgate. She has been with Lewis Drug for 15 years and in her current role as pharmacy manager for the last nine years. Hahn graduated from Augustana University in 2006 and then received her Pharm. D. from South 啵啵直播秀 State University in 2010. She has served as a residency preceptor since 2019, when the program moved to Sioux Falls. Hahn enjoys her job because of the people she sees on a daily basis. She enjoys developing long-lasting relationships with her customers and keeping current with the ever changing world of pharmacy through precepting residents and students. When not working, Hahn enjoys time with her family, summers at the lake and rounds of golf whenever she gets the chance.
Jodi Heins, Pharm.D. 鈥 Residency Program Director

Jodi Heins is the director of experiential education at SDSU College of Pharmacy and Allied Health Professions and is the PGY1 Community-Based Residency Program Director. She received her Doctor of Pharmacy from the University of Nebraska Medical Center College of Pharmacy. Heins completed her pharmacy practice residency at Mayo Clinic in Rochester, Minnesota. After residency, Heins began her career as an inpatient and ambulatory care pharmacist with SDSU and the VA Hospital in Sioux Falls and transitioned into her current role in 2012. She also serves as a preceptor for the Research Project learning experience. Heins is the recipient of 2024 Husted 啵啵直播秀 (Pharmacist of the Year) from the South 啵啵直播秀 Pharmacists Association. In her free time, she loves spending time with her family, watching sports and spending time at the lake.

Brittney Meyer, Pharm.D.

Information coming soon.

Alex Middendorf, Pharm.D., MBA

Alex Middendorf is an assistant professor of pharmacy practice and Community Pharmacy Care APPE coordinator at South 啵啵直播秀 State University College of Pharmacy and Allied Health Professions. He received his Doctor of Pharmacy and Master of Business Administration degrees from Drake University in 2013. He completed a PGY1 Community Pharmacy Practice Residency with the University of Iowa College of Pharmacy and CarePro Health Services in 2014. He currently serves as the primary preceptor the Teaching Learning Experience and supporting preceptor for the Patient Care Learning Experience. His area of specialty is community pharmacy practice, and he works closely with community pharmacist preceptors across the state as the Community Pharmacy Care APPE coordinator. He teaches a variety of subjects all four years of the professional program including patient counseling, self-care and comprehensive medication management.  In addition, he has collaborated with a variety of faculty across departments for a number of Centers for Disease Control and Prevention-funded projects through the South 啵啵直播秀 Department of Health. He has worked closely with the residency program in a number of precepting roles since he joined SDSU faculty in 2014. He enjoys seeing the growth of each resident throughout the year and the numerous accomplishments of residency graduates across the nation. In his free time, he enjoys traveling, cooking, playing board games and spending time with friends and family.

Graham Protexter, Pharm.D.

Graham Protexter is the assistant chiefpharmacist at Lewis Drug, Southgate and one of the patient care preceptors in the community setting. He began as an intern at Lewis Drug, Southgate in 2017. Protexter received his Doctor of Pharmacy from South 啵啵直播秀 State University in 2020 and continued working for Lewis Drug as a staff pharmacist. He has served as a preceptor since 2024. As a patient care preceptor, he facilitates direct patient interactions including medication consultation, comprehensive medication review, medication synchronization and adherence packaging. Protexter enjoys precepting because it allows him to explore new ways to interact with patients in the community pharmacy setting and positively impact care. Outside of work, he enjoys spending time with his wife, Kassie, their families and their friends. They love experiencing all of the outdoor recreation, entertainment and dining that Sioux Falls has to offer. 

Jessica Strobl, Pharm.D.

Jessica Strobl is the vice president of professional services for Lewis Drug, overseeing 60-plus pharmacies in South 啵啵直播秀, Minnesota and Iowa. She received her Doctor of Pharmacy from South 啵啵直播秀 State University in 2004. She has worked as a pharmacist for Liebe Drug/Lewis Drug since 2004 and has held her current position of vice president of professional services for five years. Strobl honored to be a preceptor for the only PGY1 Community Pharmacy Residency Program in the state as she believes it is a great opportunity for her to learn and teach. She enjoys sharing business and leadership knowledge and her passion for pharmacy advocacy. As the past president of the South 啵啵直播秀 Pharmacy Association and being actively involved in the associations in Iowa and Minnesota, Strobl encourages residents to become actively involved in advocacy as well. Strobl specifically precepts management leadership and orientation. In her free time, she enjoys spending time with her four children, Zane, Emery, Zadie and Raya, and their Rottweiler, Kimber. 

Jackie Thomas, Pharm.D.

Jackie Thomas is the chief pharmacist at Lewis Drug at Madison and Veterans Parkway. Prior to the opening of Lewis MVP in February 2024, Thomas worked at Lewis Southgate. She received her Doctor of Pharmacy from South 啵啵直播秀 State University in 2016 and she has served as a patient care preceptor since the program moved to Sioux Falls in 2019. She thoroughly enjoys engaging pharmacy learners in the community setting and building long-term relationships with her patients. When she's not working, Thomas and her husband Josh keep busy raising their four sons along with finding time to spend with friends and family.

Current Resident

Name: Tara Gilk

Attended pharmacy school at South 啵啵直播秀 State University.

About Tara Gilk: "I wanted to become a pharmacist to teach people about their medications. I have found great satisfaction during college, my internships and now as a resident in making patients more knowledgeable on their health conditions and medications. My favorite pastimes include jigsaw puzzles, golfing, traveling to new places, watching football and hockey and downhill skiing."

Why SDSU and Lewis Drug? "I chose SDSU and Lewis Drug because they offered learning experiences that I am passionate about 鈥 patient care, teaching and leadership/management. I also found their preceptors passionate about teaching their residents and interested in resident growth from student to pharmacist. I also really love the area and have found myself at home here in South 啵啵直播秀."


Past Residents

Courtney Feist, Pharm.D. 鈥 2018
Photo of Courtney Feist (pharmacist) and her family

Highlight of the residency program: 鈥淥ne highlight of my residency was completing a research project involving all Lewis Drug locations, focusing on increasing statin use in patients with diabetes. It was exciting to be able to work with multiple pharmacists on this initiative and helped expose me to future work I would be doing in my now current role as a pharmacist.鈥

Where they are now: 鈥淚 currently am a clinical pharmacist in a split position between Lewis Drug, Sanford Health and the Sanford Health Plan. As part of my role with Lewis Drug, I serve as a preceptor at my clinical site for the Lewis Drug/SDSU Pharmacy Residency Program. Having experience as a former resident who completed this program prepared me for part of my current work as a preceptor for the residency program. The exposure to many different practice sites and multiple exceptional preceptors also helped prepare me for this current role and I am happy to continue to work alongside them as colleagues.鈥

Emily van Klompenburg, Pharm.D. 鈥 2016
Dr. Emily Van Klompenburg with her husband and child

Highlight of the residency program: 鈥淎s my residency was in a small rural community, I created meaningful and lasting relationships with my patients and members of the community.鈥

Where they are now: 鈥淚 am an assistant professor of pharmacy practice at South 啵啵直播秀 State University. My community pharmacy residency was focused on interacting with patients and health care systems in the community pharmacy setting. This experience prepared me to work with patients in the outpatient/clinic setting because I understand what happens what happens when the patient picks up their medications from the pharmacy. It made me a better patient advocate, both for educating the patient and serving as a liaison between the patient, pharmacy and clinic.鈥

Andrew Straw, Pharm.D. 鈥 2015
Photo of Andrew Straw, pharmacist

Highlight of the residency program: 鈥淐reating a mobile immunization clinic for local businesses, establishing and refining a traveling MTM service that afforded significant amounts of direct patient care and a few thousand dollars in revenue to the pharmacy, fantastic learning opportunities from my preceptors and learning practical lessons from leadership and staff on how to care well for every patient.鈥

Where they are now: 鈥淚 am an associate professor of pharmacy practice and vice chair at Cedarville University. I coordinate the Introduction to Self-Care and Respiratory modules within our curriculum and care for patients through a collaborative practice agreement at a Federally Qualified Health Center in Springfield, Ohio. My residency training equipped me to deliver high-quality clinical care and laid the foundation for managing new health care services. I applied these skills when I established and directed a PGY-1 residency program from 2018-2023. This experience ignited my passion for teaching, which ultimately led to my current academic position.鈥

About the Program
Program History

The PGY-1 Community Pharmacy Residency at South 啵啵直播秀 State University began as a joint partnership with Liebe Drug in Milbank in 2012. Since then, Liebe Drug was purchased by Lewis Drug and the residency continued in Milbank. In 2019, the program transitioned to a Lewis Drug location in Sioux Falls. Past graduates have gone on to faculty positions, PGY-2 ambulatory care residencies, positions with Lewis Drug and other community pharmacies, and ambulatory care positions with health systems.   

Program Outcomes

The American Society of Health-System Pharmacists and the American Pharmacists Association have applied a systematic process based on sound principles of educational theory and curricular design, the American Pharmacists Association Systematic Curriculum Design and Implementation for Community-Based Pharmacy Residency Education and Training, to the development of four competency areas and their associated goals and objectives for PGY-1 Community-Based Pharmacy Residency Programs. The SDSU College of Pharmacy and Allied Health Professions has adopted this model for our residency program. 

The following is a list of the competency areas required by the American Society of Health-System Pharmacists and the American Pharmacists Association for Postgraduate Year One Community-Based Pharmacy Residencies:

  1. Patient care
  2. Leadership and management
  3. Advancement of community-based practice and improving patient care
  4. Teaching, education and dissemination of knowledge
Learning Experiences

Concentrated Learning Experiences

  • Orientation
    • Orientation is a concentrated three-week experience at the beginning of the residency year. This experience provides opportunity for the pharmacy resident to gain general pharmacy practice experience and orientation to the practice setting. The orientation is the same as any other pharmacist employee with modification as necessary due to resident status of employment. The resident will also complete any training/orientation requirements for Lewis pharmacists within the clinic setting. The RPD will be available to the resident during this time to provide orientation to the curriculum design, competency areas, goals and objectives, policies of the residency and residency manual.
  • Focused Service Commitment
    • This two-week experience is completed at Lewis Drug with a focus on preparing the resident for the longitudinal service learning experience. This experience will occur after orientation.

Longitudinal Learning Experiences

  • Patient Care
    • The resident will participate in providing direct patient care to clients of the Lewis Drug and an ambulatory care clinic. The resident is responsible for identifying and resolving medication therapy issues for patients and will work towards independently running patient care activities in the experience. The resident is responsible for, but not limited to, conducting patient interviews, identifying, preventing and resolving medication therapy issues, participating in 鈥済rand rounds,鈥 interpreting laboratory results, utilizing Joint Commission of Pharmacy Practitioners Pharmacists鈥 Patient Care Process in daily workflow and documenting direct patient care activities. An appropriate level of communication and interpersonal skills are of paramount importance in this setting.
    • The resident will be expected to perform the full sequence of steps involved in the pharmacists鈥 patient care process in all patient-centered care activities as appropriate including: medication management, counseling, physical assessment and patient education (on medication, goals of therapy, lifestyle, prevention of complications). Residents will see clients for a variety of issues including, but not limited to, pain management, diabetes mellitus, dyslipidemia, hypertension, hypothyroidism, osteoporosis, asthma, chronic obstructive pulmonary disease, depression or anxiety, tobacco cessation and polypharmacy. Patient care activities will occur at Lewis Drug and at an ambulatory care clinic in Sioux Falls. Days of the week are subject to change but the resident will be expected to be at the clinic one day a week and an additional day every other week (alternating with Lewis Drug). The resident will be at Lewis Drug one day per week and an additional day every other week (alternating with the clinic).
  • Service commitment
    • This experience provides opportunity for the pharmacy resident to gain general pharmacy practice experience. This includes prescription order entry, prescription verification, profile maintenance, drug interaction screening, drug utilization review, dispensing medications, administering medications, patient assessment and patient counseling. Residents will perform these functions as assigned throughout the learning experience. The resident will staff every fourth weekend.
  • Leadership and management
    • The resident will experience administrative aspects of the pharmacy as they relate to the duties of the clinical supervisors, pharmacists in charge, and corporate level pharmacy managers. Residents will participate in management-level meetings at their practice site and at the corporate office. They will also be present for the annual store visit review and the pharmacist in charge annual competency meeting with the vice president of store operations. The resident will participate in meeting licensing standards required by the board of pharmacy and ideally be present for the board of pharmacy inspection. Residents may listen to conference calls regarding various management issues when available and gain an understanding of the hierarchical structuring of pharmacy management in Lewis Corporation. Residents will be assigned activities that assist with managing, such as policy and procedure development, staff development, service development, facilities management and medication error reporting.
  • Research project
    • The purpose of the residency project is for the resident to attain the necessary skills to investigate a clinically relevant problem in a scientific manner. This project may be in the form of original research, a problem-solving exercise, or the development, enhancement or evaluation of some aspect a practice-related project of significance for community pharmacy. The project should be of a scope which can be completed within the residency year using available resources. The finished project manuscript will be of publishable quality and may be submitted to an appropriate journal for publication at the completion of the residency. Additional preceptors will be determined based upon interest and expertise related to the project where possible. The preceptor will provide guidance to the resident in designing, performing and evaluating the outcomes of the project. Additionally, the preceptor will approve the proposal, oversee the development of the proposal, provide technical advice and review the final report. Other preceptors will also provide support to the project as needed based on the specific project needs.
  • Teaching
    • The resident will gain experience in preparation to become an educator. The resident will be required to participate in the South 啵啵直播秀 State University College of Pharmacy and Allied Health Professions teaching certificate program and will be given an adjunct faculty appointment at the college. The skills that will be developed during this program will help the resident precept pharmacy students in a practice setting as an adjunct faculty member. The experience will also enhance the formal didactic lecturing abilities and small group facilitation abilities of the resident. The resident will participate in discussions on a variety of topics related to the educational process as part of the teaching certificate program. The resident will work with the preceptors and relevant faculty members responsible for content to complete didactic instruction in both lecture and laboratory formats. The resident can expect to spend about 12 days each semester teaching at the college in Brookings and/or Sioux Falls. The resident will also participate in grading and evaluation of students in the didactic curriculum. The resident will also be involved with precepting students in the experiential education setting through pharmacy practice experiences. This includes serving as the main preceptor for at least one P4 student completing a Community Pharmacy Advanced Pharmacy Practice Experience.
Program Calendar
EventJune (starting June 22, weeks 1-3 of the residency year)July (weeks 4-5 of residency year)July-June (week 6 to June 21)
Orientation

X

--

--

Service Commitment

X

X

X

Focused Service Commitment

 --

X

 --

Leadership and Management

 --

--

X

Patient Care

 --

--

X

Research Project

X

X*

X

Teaching

X

X*

X

* No activities/meetings will occur during this time.

Pharmacy student looking at two bottles of pills.
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Application Process

Applications for the community pharmacy residency are managed through Pharmacy Online Residency Centralized Application Service. Application deadline is Jan. 2. 

Application requirements: 

  • Graduate of an Accreditation Council for Pharmacy Education-accredited college or school of pharmacy
  • Participation in the American Society of Health-System Pharmacists matching program
  • Application materials submitted through Pharmacy Online Residency Centralized Application Service
  • Current CV
  • Letter of intent
  • Three references
  • College transcripts
  • Ability to obtain a license to practice pharmacy in the State of South 啵啵直播秀
Contact Information
Contact us
Department of Pharmacy Practice
2400 S. Minnesota Ave., Ste. 101
Sioux Falls, SD 57105
Hours
Mon - Fri: 8:00 a.m.-5:00 p.m.
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